Location
Leicester

Our Opportunity

Start your account management career by supporting some of the biggest construction projects in the UK. Work flexibly at home and from our central office in Leicester, joining an established team of account managers, with a great track record of promoting from within. 

As a Client Account Administrator you will report into our Client Account Managers, providing key administrative, reporting and operational support across an array of projects. Working with key clients across the water, custodial and commercial industry, you will ensure Pick Everard continues to provide excellent service, by reporting on project progress, client satisfaction surveys and regular updates. In addition you will help to map out organisational structures of new clients and set out the timetable of projects undertaken. Your main duties / responsibilities will also include:
  • Co-ordinate and assist in the preparation of monthly, quarterly and annual reports. Ensuring the right parties are engaged and provided within timelines of distribution, for example the Quasi Turnover report and the drafting to the Strategic Client Analysis report.

  • Assist in the preparation of the meetings and events relating to client account management, this will entail co-ordinating and in some instances leading other parts of the Strategic Development Team members.

  • Assist in the kick off Client Account Meetings and drive the completion of Account Plans across the business.

  • Assist in the development and maintenance of the client portal internally.

  • Assist and support any Client Account Management queries from the wider teams, including bespoke reporting.

  • Support in the development and maintenance of the client satisfaction process.

  • Responsible for the accuracy of the Pipeline data and must actively check and verify the data and ensure this is aligned to our accounting system. This will also include coordinating the requests and reminders to the delivery teams across the firm.

  • Responsible for team Coordination activities and support both the Business Relationship Director and the Associate Director of Supply Chain Partnerships with administrative tasks.

About You

Ideally you will have the following skills, experience and attributes:
 
Technical:
 
  • Strong administration and data entry experience
  • Good demonstrable standard of written and spoken English
  • Experience with administrative systems and support, gained in a similar role
  • Proficiency with Microsoft Office packages (particularly Excel) and experience in using SharePoint
  • Knowledge of client relationship management (CRM) platforms
 
Behavioural:
  • Excellent and confident communication skills across all levels of the business
  • Ability to manage own time and complete multiple tasks to deadlines
  • Self-motivated and proactive approach
  • Team player with good problem-solving skills
  • Attention to detail
  • Methodical and organised

About Us

At Pick Everard, we work together to make the extraordinary a reality. We are looking for exceptional new talent to be a part of our journey as we move forward through our ambitious five-year Business Plan.

We are an independent award-winning property and construction consultancy firm, operating within the industry, providing complete integrated service delivery to help our clients deliver better solutions across real estate, infrastructure and the natural environment.

We are at the forefront of the industry and enjoy a culture that is centered around being creative, professional, compassionate, client-oriented and fun.

Our recent successes include:

  • Listed as an NCE100 Consultancy and AJ100 Practice
  • Named a Top 150 Consultancy by Building Magazine
  • Recognised as a leading Financial Times Consultancy
  • Winners of the Association of Consulting Engineers (ACE) Awards, Best Business Performance of the Year – Large Consultancy
  • Winners at the RICS Awards – Infrastructure category
  • An Investors in People and Investors in Excellence accredited business
  • Winners at the Enterprising Women Awards

Through our remarkable history we have already established the sound principles of success and we have the vision and ambition to be even better, as we move forward into a very bright future.  We’re growing and we need more experts onboard. Join us and we will provide you with an inspiring environment in which you’ll be able to drive real progress and impact in your career. 

To learn more about why it is good to work here please visit our website and follow us on social media. Be part of it.

Remuneration / benefits

We value and promote a positive work-life balance and encourage every member of our team to get involved with charity, sports, community, and company events. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. We are also a responsible employer and Investors in People accredited business.

You will receive an attractive salary that will match your skills and experience, as well as the following benefits:

  • Stakeholder pension
  • Enhanced Maternity, Paternity and Childcare benefits
  • Adoption & Shared Parental Leave benefits
  • Long service awards
  • Annual BeingPickEverard awards
  • Life assurance
  • Private healthcare
  • 26 days’ annual leave + Bank Holidays + option to buy up to 5 days’ additional leave
  • Discount Scheme
  • Professional subscriptions  
  • Season ticket loan or car loan
  • Cycle to work scheme

Other jobs like this

    Location
    Leicester
    Location
    Leicester
    Location
    Manchester